1. Introduction and Agreement to Terms

Welcome to the Prop Home website! By using this website and our services, you are agreeing to these Terms and Conditions, which serve as a legal agreement between you and Prop Home ("we," "us," or "our"). Please read these terms carefully, as they set out your rights and responsibilities as a user or client. If you do not agree to these terms, we advise you to refrain from using our website or services.

Our services are designed to make property management easy, transparent, and efficient, especially for landlords in the UK and overseas. Whether you’re here to learn more about property sales, management, or investment opportunities, these Terms and Conditions help clarify the scope of our services and your obligations as a user of our site. Prop Home may update these Terms and Conditions occasionally, and we encourage you to review them periodically to stay informed of any changes. If we make significant updates, we will make reasonable efforts to notify you.

Your continued use of our website constitutes acceptance of any changes or updates to these Terms and Conditions.

2. General Disclaimer and Website Content

Prop Home is committed to provide accurate, up-to-date information on our website, but we acknowledge that certain aspects may not always reflect the latest updates in real-time. Property listings on our site are automatically updated through our CRM system, which can ensure that information about availability, prices, and other relevant details is as current as possible. However, certain other website content may not always be immediately updated, and we cannot guarantee the complete accuracy at all times. Prop Home reserves the right to make changes to website content, including these Terms and Conditions, without notice. We recommend reviewing these terms each time you visit our site to stay informed of any adjustments.

No Financial Advice

All content provided on the Prop Home website, including information about property market trends, valuations, or investment opportunities, is intended solely for informational purposes. Nothing on this website should be interpreted as financial or investment advice. Prop Home does not provide any financial advice, and we encourage clients to seek independent professional advice before making any financial decisions related to property investment or management.

Services Availability

Please note that Prop Home’s property management, letting, and sales services are offered exclusively within the United Kingdom. Even though many of our clients are based overseas, including in Hong Kong and other locations, our direct services pertain only to properties located within the UK. Any information provided on our website about managing properties or maximizing returns applies only to UK-based assets. Our main focus is to attract clients from Hong Kong for UK based properties. But we serve clients round the world.

Accuracy of Information and Content Limitations

The content on this website, including text, images, graphics, and links, is provided as accurate basis without warranties of any kind, express or implied. While we strive to maintain high-quality content, we cannot guarantee that all information will be free from errors, omissions, or interruptions. This includes opinions or statements made on the website, which are not to be considered facts or guarantees. Prop Home disclaims liability for any inaccuracies or issues resulting from outdated content or external links.

We aim to provide reliable information. However, we cannot be held responsible for decisions you make based on content provided here. All website users are encouraged to verify information and seek professional guidance where necessary.

3. Definitions

For clarity and consistency, the following definitions apply to terms used throughout these Terms and Conditions:

“Prop Home”: This refers to Prop Home, the property management, and property investment consultancy service provider, including its employees, representatives, and authorized agents.
“Website”: It refers to the official Prop Home website, including all content, features, and services accessible at www.PropHome.co.uk.
“Client” “Customer” or “User”: It refers to any individual or entity who uses, accesses, or interacts with Prop Home’s website or services.
“Services”: Services refers to the range of services offered by Prop Home, including property management, sales, rental valuations, investment advisory, and related consultancy services, specifically for UK properties.
“Property”: Property refers to any residential or commercial property managed or marketed by Prop Home, located within the United Kingdom, unless specified otherwise.
“Agent”: Agent refers to any representative or employee of Prop Home acting on behalf of clients to manage, market, or advise on property-related matters.
“Tenant”: This refers to any individual who has entered into a tenancy agreement for a property managed by Prop Home.
“Owner” or “Landlord”: Owner or landlord is the legal owner of a property managed by Prop Home who has engaged Prop Home’s services to manage, let, or sell their property.
“Agreement”: This refers to the Terms and Conditions outlined herein, which form a legally binding agreement between the Client and Prop Home.
“Commission”: Refers to fees charged by Prop Home for services rendered, including but not limited to management commission, letting commission, or renewal commission.
“Portal”: Refers to Prop Home’s online platform, accessible to clients, providing 24/7 access to property portfolio details, real-time updates, and communication tools.
“CRM”: Customer Relationship Management system used by Prop Home to manage client interactions, property listings, updates, and service records.
“Privacy Notice”: Refers to the document that outlines how Prop Home collects, uses, and protects personal data in compliance with GDPR and other data protection laws.
“GDPR”: General Data Protection Regulation, the UK’s data protection framework, governing the handling of personal data by Prop Home.
“Valuation”: Refers to an appraisal conducted by Prop Home to determine the sales or rental value of a property.
“Free Valuation”: A complimentary service provided by Prop Home to assess the sales or rental value of a property for informational purposes.
“Void Period”: The time during which a property managed by Prop Home is unoccupied by tenants, often affecting rental income.
“Content”: Refers to all materials, including text, images, videos, graphics, and downloadable materials, available on the Prop Home website.
“Client Portal”: An online platform provided by Prop Home, which enables clients to access information, updates, and resources related to their properties.

These definitions are provided for clarity and ease of understanding throughout the Terms and Conditions. If any term or definition conflicts with the specific terms of your agreement with Prop Home, the specific terms will apply.

4. Use of Services

Scope of Services

Prop Home offers a range of professional services related to property in the United Kingdom, including:

Property Management: We offer comprehensive management services for residential and commercial properties where we ensure properties are well-maintained and tenants' needs are addressed promptly.
Letting Services: Company offers assistance in finding suitable tenants. For that pursuit, we conduct background checks, prepare tenancy agreements, and manage the rental process.
Property Sales Services: Our team at Prop Home offers facilitation of property sales, including property valuations, marketing, negotiations, and liaising with legal professionals to ensure a smooth transaction.
Investment Consultancy: We offer advisory services for property investment opportunities within the UK, where we provide insights into market trends and potential returns.

Limitations for Overseas Landlords

Prop Home specializes in assisting landlords who are based overseas, where all of our services provided pertain exclusively to properties located within the United Kingdom. Prop Home does not offer services related to properties outside of the UK. Overseas landlords are responsible for ensuring compliance with their local laws and regulations that may apply to owning property abroad.

Free Valuations

Prop Home offers free sales and rental valuations for properties located within the United Kingdom. These valuations are subject to the following conditions:

Subject to Availability: Free valuations are provided based on the availability of our valuation team. Usually, we strive to accommodate all requests promptly, but there may be delays during peak periods.
Applicability: The free valuation service is only available for properties situated within the UK. Properties outside the UK are not eligible for this service.
Non-Binding Estimates: Valuations provided are non-binding estimates based on current market conditions and information supplied by the property owner. They should not be considered as guarantees of achievable sale or rental prices.
No Obligation: Receiving a free valuation does not obligate you to use any other services offered by Prop Home.

Client Portal Access

Prop Home provides clients with access to a secure online Client Portal, which has the following features:

24/7 Access: Clients can access their property portfolio information at any time, including real-time updates on property performance, rental income, maintenance requests, and other relevant data.
Communication Tools: The portal allows for efficient communication between clients and Prop Home representatives, which enables prompt responses to enquiries and updates.
Document Management: Secure storage and access to important documents, such as tenancy agreements, inspection reports, and financial statements.

Limitations and Disclaimers

Maintenance and Downtime: Although we strive to ensure the Client Portal is accessible at all times, there may be occasions when the portal is unavailable due to scheduled maintenance, updates, or unforeseen technical issues. Prop Home does not guarantee uninterrupted access and will not be liable for any loss or inconvenience caused by portal downtime.
Security: Clients are responsible for maintaining the confidentiality of their login credentials. Prop Home will not be liable for any unauthorised access resulting from the client’s failure to protect their login information.
Data Accuracy: While we endeavor to provide accurate and up-to-date information on the Client Portal, there may be delays or errors due to technical issues or data processing times. Clients should verify critical information with their Prop Home representative if necessary.
Usage Restrictions: The Client Portal is provided solely for the use of registered Prop Home clients. Unauthorised access or use of the portal is prohibited and may result in legal action.

5. Liability and Indemnity

Limitations of Liability

Prop Home strives to provide high-quality services with professionalism and due care. However, to the fullest extent permitted by applicable law, Prop Home expressly excludes liability for:

Indirect or Consequential Losses: Any indirect, incidental, special, or consequential damages, including but not limited to loss of profits, revenue, goodwill, data, or other intangible losses arising out of or in connection with your use of our website or services.
Service Interruptions: Any loss or damage resulting from delays, interruptions, errors, or failures in the provision of our services or website, including those resulting from system maintenance or technical issues beyond our reasonable control.
Tenant-Related Issues: Any acts or omissions of tenants, including but not limited to failure to pay rent, property damage, or any illegal activities conducted on the property. Even though Prop Home conducts due diligence in tenant selection, we cannot guarantee tenant behavior. But, our strong system and protocols always do the background check of tenant. This increases the easiness for landlord.
Third-Party Actions: Any loss or damage arising from the actions or omissions of third parties engaged in connection with the services, such as contractors, maintenance personnel, or service providers, except where such parties are acting under the direct instruction of Prop Home.

Personal Injury and Property Damage

Prop Home is committed to ensure the safety and well-being of all clients, tenants, and third parties. However, following conditions should be considered:

Property Visits and Viewings: Prop Home shall not be made liable for any personal injury, illness, or property damage incurred by clients, tenants, or third parties during property viewings, visits, or inspections, unless such injury or damage is a direct result of Prop Home's negligence or willful misconduct.
Client Responsibility: Clients are responsible for ensuring that properties are safe and comply with all relevant health and safety regulations. This includes addressing any known hazards or maintenance issues that could pose a risk to visitors.
Mandatory Legal Liabilities: Nothing in these Terms limits or excludes Prop Home's liability for death or personal injury caused by our negligence, fraud, or any other liability that cannot be excluded or limited under applicable law. We always with rules, laws and regulations.

Indemnity Clause

You agree to indemnify, defend, and hold harmless Prop Home, its directors, officers, employees, and agents from and against any and all claims, liabilities, damages, losses, and expenses (including reasonable legal fees) arising out of or in connection with:

Breach of Terms: Your violation of these Terms and Conditions or any applicable laws or regulations.

Unauthorised Use: Unauthorised or improper use of our website, services, or any content provided therein.
Third-Party Rights: Any infringement or violation of the rights of any third party resulting from your actions or omissions.

Exclusions and Limitations

No Guarantee of Results: Even though Prop Home endeavors to maximize the returns on your property investments, we do not guarantee specific outcomes, such as rental income levels, property appreciation, or occupancy rates.
Force Majeure: Prop Home shall not be made liable for any failure to perform its obligations where such failure is due to events beyond its reasonable control, including but not limited to natural disasters, war, civil unrest, or labor disputes.

Considerations and Recommendations:

Legal Compliance: It is important to ensure that the limitations and exclusions comply with UK laws, particularly the Unfair Contract Terms Act 1977 and the Consumer Rights Act 2015, which govern the fairness and enforceability of contractual terms.
Clarity and Transparency: The clauses aim to be clear and understandable, avoiding overly complex legal jargon to ensure clients are fully aware of their rights and obligations.
Balance of Interests: The suggested clauses protect Prop Home from unreasonable liability while acknowledging responsibilities that cannot be legally excluded, such as negligence leading to personal injury or death.
Client Trust: Being upfront about limitations can build trust with clients, as they appreciate transparency regarding the scope of your services and liabilities.

6. Intellectual Property

Copyright and Trademarks

All content on the Prop Home website, including but not limited to text, images, graphics, logos, icons, and software, is the property of Prop Home and is protected by United Kingdom and international copyright laws. All rights are reserved.

Ownership: Prop Home retains all rights, title, and interest in and to the website and its content. Unauthorised use, reproduction, or distribution of any website content without prior written permission from Prop Home is strictly prohibited.
Trademarks: The "Prop Home" name, logo, and all related product and service names, design marks, and slogans are trademarks or service marks of Prop Home. You are not authorized to use any Prop Home trademarks without our prior written consent.
Our Partners: Our partners or collaborators can use our logo, brand name and theme within certain limits. They can be authorised to use our trademarks within limit of professional and ethical code of conduct.

Limited License

Linking to Our Website: Prop Home grants a limited, revocable, and non-exclusive right to create a hyperlink to the homepage of our website for personal, non-commercial use only. Any website that links to our website:
- May link to, but not replicate, our content.
- It should not imply that Prop Home endorses such website or its services or products.
- They must not misrepresent its relationship with Prop Home.
- It should not contain content that could be construed as distasteful, offensive, or controversial.
Our Partners are given authorized access and use within certain limits.
Removal of Links: Prop Home reserves the right to request the removal of any link to our website. You agree to immediately remove any links to our website upon our request.

User-Generated Content

Reviews and Testimonials: If you submit any content to our website, such as reviews, testimonials, comments, or other materials ("User Content"), you grant Prop Home a non-exclusive, royalty-free, perpetual, irrevocable, and fully sublicensable right to use, reproduce, modify, adapt, publish, translate, create derivative works from, distribute, and display such User Content throughout the world in any media.
Rights and Permissions: By submitting User Content, you represent and warrant that:
- You own or control all the rights to the User Content.
- The User Content is accurate and not misleading.
- Use of the User Content does not violate these Terms and will not cause injury to any person or entity.
No Obligation to Publish: Prop Home reserves the right, but not the obligation, to monitor, edit, or remove any User Content at its sole discretion.
Indemnity: You agree to indemnify Prop Home for all claims resulting from any User Content you supply.

7. Service Availability and Interruptions

Service Commitment

Prop Home strives to maintain high levels of service availability and ensure that our website and client portal are accessible at all times. However, we do not guarantee uninterrupted access to our services. The availability of our website and services may be affected by factors outside our control, including but not limited to technical issues, maintenance activities, or internet service provider disruptions.

Interruptions and Modifications

Service Interruptions: Prop Home should not be made liable for any delay or failure to perform resulting from causes beyond our reasonable control, including but not limited to natural disasters, acts of government, labor disputes, or failures in internet services.
Website Access: Access to our website, client portal, or property updates may be temporarily suspended without notice in the case of system failure, maintenance, repair, or for reasons beyond our control.
Modifications: Prop Home reserves the right to modify, suspend, or discontinue any part of our website or services, temporarily or permanently, without prior notice. We will not be liable to you or any third party for any modification, suspension, or discontinuance of our services.
Client Notifications: While not obligated, Prop Home may, at its discretion, provide notifications about significant service interruptions or changes through email, website announcements, or other reasonable means.

No Guarantee of Uptime

Even though we strive to provide reliable and efficient services, Prop Home does not guarantee:

Continuous Availability: Uninterrupted access to our website, client portal, or any services provided.
Error-Free Operation: That our website or services will be error-free, secure, or free from viruses or other harmful components.

Even though some errors or issues with system can come out of nowhere, we always focus upon providing uninterrupted services. If you find any issue, then please let us know. We will put efforts to resolve it.

Your Responsibilities

Technical Requirements: You are responsible to ensure that you have the necessary equipment and internet connectivity to access our website and services.
Reporting Issues: If you experience any issues accessing our services, please contact us promptly so we can attempt to resolve the problem.

8. Pricing and Fees

Fee Disclosure

Prop Home is committed to maintain transparent pricing for all its services. Our detailed fee schedule for landlords is available on our website. Please review that.

Standard Fees: Our standard fees cover services such as property management, letting property services, sales, maintenance coordination, and other related services. These fees are itemized in the fee schedule provided by Prop Home.
Additional Charges:
- Emergency Repairs: Additional fees may apply for urgent or emergency property services. Even though we strive to notify clients in advance, there may be situations where immediate action is necessary to protect the property or comply with legal obligations.
- Payment Methods: Payments made via credit card may incur additional charges to cover processing fees. There are no additional charges for payments made via debit card.
Overseas Landlords:Currently, there are no extra charges specifically for overseas landlords or for managing multiple properties. All fees apply equally regardless of the landlord's country of residence.

Changes in Pricing

Modification of Fees: Prop Home reserves the right to modify its pricing and fees at any time. Despite the fact that we do not have a standard advance notice period for price changes, any significant changes will be communicated directly to clients as soon as possible.
Negotiations: We are open to negotiating fees with new clients to tailor our services to their specific needs. Please contact us to discuss any bespoke arrangements.

Payment and Collection

Fee Deduction from Rental Income: Our fees are typically deducted directly from the rental income collected from tenants. This ensures a seamless process without the need for separate invoicing or payment arrangements.
Late Payment Fees:
- In cases where fees cannot be deducted from rental income and an invoice is issued, payment is expected promptly upon receipt.
- If payments are overdue, a late payment interest rate of 4% above the Bank of England base rate may be applied to the outstanding amount until payment is received in full.
Accepted Payment Methods:
- We accept various payment methods, including bank transfers, debit cards, and credit cards.
- Credit Card Payments: Payments made via credit card may incur an additional charge to cover processing fees.
- Debit Card Payments: There are no additional charges for payments made via debit card.

9. Refunds and Cancellations

Refund Policy

General Refunds:
- Refunds may be provided under certain circumstances, such as services not rendered or overpayments.
- If a client cancels services mid-term, any fees paid in advance may be allocated and refunded based on the portion of services not yet rendered, as outlined in the Management Agreement.
Cooling-Off Period:
- Despite the fact, there is no standard cooling-off period specified, clients should refer to their individual Management Agreement for any clauses related to cancellation periods or rights

Cancellations and Early Termination

Termination by Client:
- Clients may terminate their agreement with Prop Home as per the terms outlined in the Management Agreement.
- Early termination may be subject to cancellation fees or notice periods, which are specified in the Management Agreement.
Pro-Rata Adjustments:
- If services are partially rendered at the time of cancellation, fees will be adjusted on a pro-rata basis to reflect the services provided up to the termination date.
- Any outstanding fees for services already rendered will be due and payable upon termination.
Termination by Prop Home:
- Prop Home reserves the right to terminate services with a client under circumstances such as breach of agreement, non-payment, or other significant issues, as outlined in the Management Agreement.
Notice of Cancellation:
- All cancellations must be provided in writing, adhering to any notice periods specified in the Management Agreement.

Refund Processing

Method of Refund: Refunds will be processed using the original payment method unless otherwise agreed upon.
Timeframe: Refunds will be processed within 30 days of the agreement to issue a refund, subject to any necessary verification and processing requirements.

10. Repair and Maintenance Responsibilities

Approval Process

Prop Home is dedicated to maintain your property to the highest standards, and ensure tenant satisfaction and preserve the value of your investment. Our repair and maintenance procedures are as follows:

Routine Repairs and Maintenance:
- Cost Threshold: For any repair or maintenance work estimated to cost £150 or less, Prop Home will proceed without prior approval from the client. This enables us to address minor issues promptly, minimizing inconvenience to tenants and preventing potential escalation of problems.
- Client Approval Required: For repairs or maintenance exceeding £150, Prop Home will seek written approval from the client before initiating any work. We will provide a detailed estimate and description of the required work to help you make an informed decision.
Communication of Threshold:
- The cost thresholds and approval processes are outlined in our Management Agreement and discussed during client onboarding. Clients may request adjustments to these thresholds in writing, and we will accommodate reasonable requests where possible.

Emergency Repairs

In urgent or emergency situations where immediate action is necessary to prevent significant damage to the property, ensure tenant safety, or comply with legal obligations, Prop Home is authorized to act without prior client approval:

Authority to Act:
- Prop Home may arrange for emergency repairs up to a maximum cost of £1,500 without prior client approval. This limit allows us to respond swiftly to critical issues while maintaining fiscal responsibility on your behalf.
Notification of Emergency Work:
- We will make all reasonable efforts to notify you of the emergency situation and the actions taken as soon as practicable. This communication will include details of the issue, the work performed, and associated costs.
Exceeding Emergency Limits:
- If emergency repairs are expected to exceed £1,500, we will attempt to contact you for approval. If we are unable to reach you and delaying the repair would result in further damage or pose a safety risk, Prop Home is authorized to proceed as necessary to protect your property and tenants.

Additional Charges for Emergency Services

Emergency Service Fees: Emergency repairs may incur additional fees due to the urgency and timing of the work, such as out-of-hours call-out charges or premium rates from contractors.
Client Awareness: Usually, we strive to inform clients of potential additional charges in advance, the nature of emergencies may prevent prior notification. Rest assured, we make decisions in such situations with your best interests in mind.

Maintenance Obligations

Legal Compliance: Prop Home ensures that all repair and maintenance work complies with relevant UK laws and regulations, including health and safety standards.
Qualified Contractors: We engage only qualified, reputable contractors to perform maintenance and repairs, ensuring high-quality workmanship and reliability.
Client Preferences: If you have preferred contractors or specific instructions regarding maintenance, please inform us in writing. We will endeavor to accommodate your preferences where practicable.
Preventative Maintenance: Prop Home may recommend preventative maintenance measures to avoid future issues. Any such recommendations will be communicated to you for approval.

11. Data Protection and Privacy

GDPR Compliance

Prop Home is committed to safeguard your personal data and respecting your privacy. We adhere strictly to the UK General Data Protection Regulation (GDPR) and the Data Protection Act 2018.

Privacy Notice

Collection and Use of Data: We collect and process personal data necessary to provide our services effectively. This includes information you provide when engaging our services, such as contact details and property information.
How We Use Your Data: Personal data is used for purposes including property management, legal compliance, communication, and improving our services.
Third-Party Sharing: We may share your personal data with third parties only when necessary to perform our services or comply with legal obligations. This includes sharing information with contractors, service providers, legal advisors, and regulatory authorities.
Data Security: Prop Home implements appropriate technical and organizational measures to protect your personal data against unauthorised access, alteration, disclosure, or destruction.
Data Retention: We retain your personal data only for as long as necessary to fulfill the purposes for which it was collected, comply with legal obligations, or as agreed in our Management Agreement.
Your Rights: Under GDPR, you have rights regarding your personal data, including access, rectification, erasure, restriction, and objection to processing. You can exercise these rights by contacting us.
Privacy Policy: For detailed information on how we collect, use, and protect your personal data, please refer to our Privacy Policy.

Contact Information

If you have any questions or concerns about your personal data or wish to exercise your rights, please contact our Data Protection Officer:

Email: privacy@PropHome.co.uk
Address: Prop Home, 1 Concourse Way, Sheffield, S1 2BJ, United Kingdom

12. Cookies

Cookie Usage

Prop Home uses cookies and similar technologies to enhance your experience on our website, understand usage patterns, and improve our services.

What Are Cookies?

Cookies are small text files placed on your device when you visit our website. They help us recognize your device and store information about your preferences or past actions.

Types of Cookies We Use

Essential Cookies: These cookies are necessary for the functioning of our website, which can enable core features such as security, network management, and accessibility.
Analytical Cookies: Collect information about how visitors use our website, allowing us to improve its performance and your user experience.
Functional Cookies: Enable enhanced functionality and personalization, such as remembering your preferences.
Advertising Cookies: Used to deliver relevant advertisements to you and measure the effectiveness of our marketing campaigns.

Managing Cookies

Consent: By using our website, you consent to our use of cookies as described in this section and our Cookie Policy.
Changing Your Settings: You can manage your cookie preferences or withdraw consent at any time through your browser settings. Please note that disabling cookies may affect the functionality and features of our website.
Cookie Policy: For more detailed information about the cookies we use and how to manage them, please refer to our Cookie Policy.

Third-Party Cookies

Analytics and Advertising Partners: We may use third-party services that set their own cookies to collect information about your activities on our website. This information is used to provide you with personalized advertising or to analyze website traffic.

13. Client Communication

Communication Channels

Prop Home values clear and effective communication with its clients to ensure a seamless property management experience. Our preferred communication channels include:

Email: Email is our primary method of communication for sharing important updates, notices, and documents. Please ensure that you provide us with a current and frequently monitored email address.
Client Portal: Our secure online Client Portal allows for real-time communication, access to property information, and submission of requests or enquiries. We encourage clients to utilise the portal for efficient interaction with our team.
Telephone: For urgent matters or direct conversations, clients may contact us via telephone during our business hours.
Postal Mail: Official correspondence, such as contractual documents or legal notices, may be sent via postal mail to your registered address.

Client Responsibility:

Accurate Contact Information: Clients are responsible for providing and maintaining accurate and up-to-date contact information, including email addresses, telephone numbers, and postal addresses.
Notification of Changes: Please notify us promptly of any changes to your contact details to ensure uninterrupted communication.
Communication Preferences: If you have specific communication preferences or requirements, please inform us, and we will make reasonable efforts to accommodate them.

Client Feedback and Testimonials

Prop Home appreciates and values feedback from our clients, as it helps us improve our services and share success stories with potential clients.

Use of Feedback: By providing feedback, testimonials, or reviews ("Client Feedback"), you grant Prop Home permission to use this content for promotional and marketing purposes across various media, including our website, social media channels, and marketing materials.
Anonymity and Privacy: We respect your privacy and we will not disclose personally identifiable information without your consent. Client Feedback may be attributed using your first name and last initial, or other agreed-upon identifiers.
Opt-Out Option: If you prefer that your Client Feedback not be used for promotional purposes, please inform us in writing, and we will honor your request.
Accuracy of Feedback: Clients agree that any Feedback provided is truthful and based on their genuine experience with Prop Home.

14. Governing Law and Jurisdiction

Governing Law

These Terms and Conditions, and any disputes arising out of or in connection with them, are governed by and construed in accordance with the laws of England and Wales.

Jurisdiction

You agree that the courts of England and Wales shall have exclusive jurisdiction to settle any dispute or claim arising out of or in connection with these Terms and Conditions or their subject matter.

15. Amendments to Terms

Right to Amend

Prop Home reserves the right to modify, update, or change these Terms and Conditions at any time. Any such changes will be effective immediately upon posting on our website.

Notification of Changes: We may provide notice of significant changes by posting a notice on our website or by other reasonable means. However, it is your responsibility to review the Terms and Conditions periodically to stay informed of any updates.

Acceptance of Changes

By continuing to access or use our website and services after any changes to these Terms and Conditions have been posted, you agree to be bound by the revised Terms. If you do not accept the amended Terms, you should cease using our website and services.

If you have any questions or need further clarification on any part of these Terms and Conditions, please feel free to contact us at:

Email: info@Prop Home.co.uk
Phone: 0345 86 86 868
Address: Prop Home, 1 Concourse Way, Sheffield, S1 2BJ, United Kingdom

We are always here to assist you and ensure that your experience with Prop Home is positive and rewarding.

PropHome Terms and Conditions